Shipping Policy

Last Updated: August 19, 2026

At Georgia Supply House, we understand that many of our products are made for specific spaces and projects. Because of this, shipping and delivery requirements can vary depending on the product, size, materials, customization, and delivery location.

Shipping & Delivery

Most products are carefully prepared and packaged before shipment to help ensure they arrive safely. Shipping arrangements may vary depending on the type and size of your order.

For standard products available for purchase through our website, shipping details will be provided during checkout when available.

For custom, oversized, architectural, or made-to-order products, shipping is typically arranged separately. These products may require specialized handling, freight delivery, or additional preparation.

Custom & Large Items

Products such as doors, ironwork, staircases, marble pieces, garage doors, and other large or custom items may require specialized freight shipping.

Shipping costs and delivery arrangements for these products may depend on:

• Product size and weight
• Destination
• Customization requirements
• Packaging and handling
• Freight or specialized delivery requirements

If shipping cannot be calculated at checkout, our team will contact you or provide shipping details as part of the quotation process.

Delivery Times

Delivery times vary by product and project. In-stock items may be processed sooner, while custom and made-to-order products require additional production time.

Estimated delivery information will be provided when your order or quote is confirmed. Delivery dates are estimates and may be affected by production schedules, carrier delays, weather, or other circumstances outside our control.

Inspection Upon Delivery

Please inspect your order when it arrives. For large, fragile, or custom items, we recommend carefully checking the packaging and product for any visible damage before accepting delivery when possible.

If you notice damage, please document it with photographs and contact us as soon as possible.

Shipping Address

Please make sure your shipping and contact information is correct when placing an order. Georgia Supply House is not responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Local & Project Deliveries

Depending on the product and location, certain orders may require special delivery arrangements. Our team may coordinate directly with homeowners, builders, designers, contractors, or other authorized recipients to help ensure the delivery works with the project requirements.

Need Help With Shipping?

Because many of our products are unique, custom, or project-specific, our team is happy to help determine the appropriate shipping method for your order.

Have questions about delivery or shipping costs?

Request a Quote or contact us at 866-566-2033 for assistance.